Dont offer a sercive if it does not work

Not the first time today that I try and call Godlwagen Wierdapark to get quotes on spares for my car, and not the first time I had to drive to the shop to do so, because they do not answer calls or their whatsapp service. I get there and its the same old lame excuse that they are short of staff, but Im the only client in the shop. Goldwagen, if youre not going to answer calls or whatsapps, do not make the option available, that way Im not waisting time and energy to try and contact you. Staff there not very friendly either.