VP
Vusi P
1 reviews | Active since Apr 2014
15 May 2023, 17:16
Cannot give me back my refund because they do not have money
I bought shocks for my car and I realised that I bought the wrong pair and I returned them within an hour. The shop could not refund me because I used a virtual card. The requested thatI come back on Monday and still I could not get my money because the tills do not have R5000. This is embarrassing for a huge retail shop
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Goldwagen's replyOfficial
16 May 2023, 10:24Dear Vusi,
Thank you for bringing this to our attention, in such situations, it is important to communicate your concerns directly with the store manager.
We want to assure you that we take your complaint seriously and will look into this matter with the store in question. Your feedback is valuable to us and we will make every effort to ensure that your concerns are addressed promptly with the store in question.
Best Regards,
Goldwagen Head Office
Thank you for bringing this to our attention, in such situations, it is important to communicate your concerns directly with the store manager.
We want to assure you that we take your complaint seriously and will look into this matter with the store in question. Your feedback is valuable to us and we will make every effort to ensure that your concerns are addressed promptly with the store in question.
Best Regards,
Goldwagen Head Office
Goldwagen's reply16 May 2023, 10:24
Official
Dear Vusi,
Thank you for bringing this to our attention, in such situations, it is important to communicate your concerns directly with the store manager.
We want to assure you that we take your complaint seriously and will look into this matter with the store in question. Your feedback is valuable to us and we will make every effort to ensure that your concerns are addressed promptly with the store in question.
Best Regards,
Goldwagen Head Office
Thank you for bringing this to our attention, in such situations, it is important to communicate your concerns directly with the store manager.
We want to assure you that we take your complaint seriously and will look into this matter with the store in question. Your feedback is valuable to us and we will make every effort to ensure that your concerns are addressed promptly with the store in question.
Best Regards,
Goldwagen Head Office