below average "customer service"

If you enjoy having your time wasted, then you've come to the right place. I called these people two days in advance and inquired about a part that I needed for my car. I spoke to two different guys and both of them assured me that although they don't have the part in stock. They can order it from a different branch. When I went their to make payment and for them to place the order. They suddenly could not help me because they don't have a good reputation with some of the other branches and ended up only calling one of them to make a n inquiry as to the availability of the part. All of this when I could've easily just gone to the other branch to get what I needed. Which I eventually did. As they have absolutely no problem wasting your time with their below average "customer service". I also have to add that the branch I ended up going to is in complete contrast to these buffoons.