NG
Nico G
1 reviews | Active since Jan 2012
16 Nov 2024, 10:01
Bad telephonic customer service
I phoned Goldwagen Paarl on numerous occasions to enquire about car parts, they either don't pick up the phone, and when they finally do after more than 4 to 5 minutes, you will be put on hold for 10 minutes or more.
Eventually you realise that they have forgotten about you,and you hang up.
Wasting valuable airtime, and your precious time.
They have no regard for remote customers.
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Replies (1)Goldwagen's replyOfficial
18 Nov 2024, 10:12Dear Nico,
Thank you for bringing this matter to our attention. Please send an email to info @ Goldwagen.com with a copy of your complaint and your contact details. We would appreciate the opportunity to look into this matter.
Best Regards,
Goldwagen Head Office
Thank you for bringing this matter to our attention. Please send an email to info @ Goldwagen.com with a copy of your complaint and your contact details. We would appreciate the opportunity to look into this matter.
Best Regards,
Goldwagen Head Office
Goldwagen's reply18 Nov 2024, 10:12
Official
Dear Nico,
Thank you for bringing this matter to our attention. Please send an email to info @ Goldwagen.com with a copy of your complaint and your contact details. We would appreciate the opportunity to look into this matter.
Best Regards,
Goldwagen Head Office
Thank you for bringing this matter to our attention. Please send an email to info @ Goldwagen.com with a copy of your complaint and your contact details. We would appreciate the opportunity to look into this matter.
Best Regards,
Goldwagen Head Office
