Bad Service Ever

I received the worse service ever. I bought a bonnet cable close to the end of December of 2024 and January 3rd I had a health issue and needed urgent surgery. I was under pain and did not have time to check bonnet cable. I eventually got released from hospital on the 17th of January where I was still in recovery stages. On the 29th January I felt much better and tested the item and it was incorrect. I went back to goldwagen and explained that I was hospitalised and couldn't check the item and notice it was the wrong item to return on time. I spoke to Daniel who tried to help me and he spoke to the manager to check if it can be returned even for half price as I don't know what I'm going to do with product but she had no remorse or felt anything towards me as a customer who has been buying many items from them. This was the worst service ever received from goldwagen Mitchells plain. Manager doesn't care about customers. No remorse. Bad customer services from sales and management.