TM
Tuks M

1 reviews | Active since Jun 2024

27 Jan 2026, 07:57

Bad service

On Saturday, 24 January 2026, I visited Goldwagen Klerksdorp and experienced extremely poor customer service. The sales consultant, Werner, was frequently taking phone calls and was unavailable when I needed assistance. I had to wait for him to finish multiple calls before he could fetch my service kit. This level of service made me feel disrespected and undervalued as a customer. I believe every customer deserves prompt and attentive service, and I hope my experience can be addressed to prevent others from encountering similar issues.

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Replies (1)
Goldwagen
Goldwagen's reply27 Jan 2026, 09:25
Official
Good day Tuks M, We'd love to turn this into a 5-star review. We would like to address your concerns. Kindly share your details via this link https://gwbrand.goreview.co.za/goreview-crm?revid=5oIy14yT so we may get your details to get in touch with you. We hope to hear from you soon. Kind Regards, The Goldwagen Team