JS
Jeanette S
1 reviews | Active since May 2023
10 May 2023, 10:05
Bad customer service
I bought a battery and it’s not even a month it’s giving me problems. I went to the store to notify them and instead of taking the battery to be checked I was given an address to go to on my own to fix the problem , how on earth this supposed to happen? What is customer service? The cashiers is even worse Agnes is very rude and she can’t even talk nice and calm as she was shouting me 😳 that was shocking honestly
Helpful (0)
Replies (1)0
Replies (1)
Goldwagen's replyOfficial
10 May 2023, 16:45 Dear Jeanette,
Thank you for bringing this matter to our attention.
We want to assure you that we take your complaint seriously and will look into this matter with the store in question. Your feedback is valuable to us and we will make every effort to ensure that your concerns are addressed promptly.
Best Regards,
Goldwagen Head Office
Thank you for bringing this matter to our attention.
We want to assure you that we take your complaint seriously and will look into this matter with the store in question. Your feedback is valuable to us and we will make every effort to ensure that your concerns are addressed promptly.
Best Regards,
Goldwagen Head Office
Goldwagen's reply10 May 2023, 16:45
Official
Dear Jeanette,
Thank you for bringing this matter to our attention.
We want to assure you that we take your complaint seriously and will look into this matter with the store in question. Your feedback is valuable to us and we will make every effort to ensure that your concerns are addressed promptly.
Best Regards,
Goldwagen Head Office
Thank you for bringing this matter to our attention.
We want to assure you that we take your complaint seriously and will look into this matter with the store in question. Your feedback is valuable to us and we will make every effort to ensure that your concerns are addressed promptly.
Best Regards,
Goldwagen Head Office