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Tshifhiwa M

1 reviews | Active since Nov 2021

16 Aug 2025, 14:10

8-11 Aug 2025 trip to Lesotho

The trip to Lesotho was well organized, and I truly enjoyed myself. However, there were a few things that made the experience less comfortable.

Firstly, although we were sharing, we were given single beds. Spending 3 nights and 4 days on a single bed was quite uncomfortable—especially after leaving my own comfortable bed at home and paying R7,000. At the very least, ¾ or double beds should be considered for shared bookings.

Secondly, for a package priced at R7,000, I believe the value could be improved. Only bed and breakfast was included, while all other meals were at our own cost—plus an expectation to pay a 10% tip on every meal. Including at least one additional meal per day (lunch or dinner) would make the package feel more worthwhile.

Lastly, when considering the total expenses beyond the package cost, the trip ended up being quite expensive. In fact, one could spend less (and possibly have more flexibility) by arranging a trip to Lesotho independently.

On a positive note, I would like to sincerely appreciate Tebogo and Thabisang, our drivers. They were excellent hosts throughout the trip, making the experience much more enjoyable. They truly deserve their flowers.

Overall, while I appreciate the effort that went into organizing the trip, I believe the travel agency can improve the value and comfort offered to match the price point.

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Replies (1)
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Tshifhiwa M's update16 Aug 2025, 14:50
Reviewer Update
Lesotho Trip (8–11 August 2025)

The trip to Lesotho was well organized, and I truly enjoyed myself. However, there were a few aspects that made the experience less comfortable and could be improved.

Accommodation:

Although we were sharing, we were given single beds. Spending 3 nights and 4 days on a single bed was quite uncomfortable—especially after leaving my own comfortable bed at home and paying R7,000. At the very least, ¾ or double beds should be considered for shared bookings.

Value for Money:

For a package priced at R7,000, I believe the value could be improved. Only bed and breakfast was included, while all other meals were at our own cost—plus an expectation to pay a 10% tip on every meal. Including at least one additional meal per day (lunch or dinner) would make the package feel more worthwhile.

Overall Costs:

When considering the total expenses beyond the package cost, the trip ended up being quite expensive. In fact, one could spend less (and possibly have more flexibility) by arranging a trip to Lesotho independently.

Transport & Safety:

It is also critical that the buses used are fully compliant—having valid license discs and all the required documentation in place. This not only ensures safety but also avoids unnecessary delays or risks during the journey.

Appreciation:

On a positive note, I would like to sincerely appreciate Tebogo and Thabisang, our drivers. They were excellent hosts throughout the trip, making the experience much more enjoyable. They truly deserve their flowers.

Conclusion:

Overall, while I appreciate the effort that went into organizing the trip, I believe the travel agency can improve the comfort, value, and compliance of such packages to better reflect the price point. There is always room for improvement