1 reviews | Active since Jun 2020
BAD SERVICE BARONS BLUFF
I took my vehicle to Barons Bluff and after diagnostic tests I was told that I need to pay R16 600 for a new water pump of which I paid, and they told me they replaced the pump that was giving me a problem. I collected my vehicle everything looked fine at the beginning of March vehicle started giving the same problem of which was telling me to check coolant every second I took the vehicle back to the dear and I was told no it was the seal that was broken they will do a part claim of which they did and the vehicle was ok for a few days than it started overheating again. I called the dealer to collect the vehicle because it was not driveable they couldn't do it , I had to pay for tow truck to tow the vehicle to Barons. The vehicle was there for a week and they refused to give me a car to use while they were fixing the problem in my car. But I ended up demanding a car from them and they made me sign an indemnity agreement to pay R50000 access should anything happen to their vehicle.
I got my car back after a week this was in March, in may vehicle started asking for coolant again but it wasn't as bad as b4 it was now once a week, I took if back on Friday 19 June 2020 when I went to collect my vehicle I was told that they couldn't reset after replacing water pump now they're telling me all different stories of which was showing me that the mechanic dealing with my car doesn't know what he was doing, I believe he is the one that worked on my car before. Hope can water pump be changed 4 times within 4 months .
