NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Barons Durban
How is Barons Durban rated on Hellopeter?
Hellopeter has tracked Barons Durban across 20 reviews. Barons Durban hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Barons Durban? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
I am extremely disappointed with the way my vehicle trade-in has been handled.
Vehicle Trade-In Still Not Settled – Completely Unacceptable I traded in my previous vehicle last month and provided the dealership with an official ABSA settlement letter. The vehicle was accepted, and I am already driving another vehicle financed through Volkswagen Financial Services. Yet my old vehicle has still not been settled with ABSA, and I am now receiving calls demanding payment for a vehicle that is no longer in my possession. This is unacceptable and extremely unprofessional. I have emailed the dealership repeatedly for answers and have not received a proper response. I demand that the outstanding ABSA settlement be paid immediately, that I receive written proof of settlement, and that I am not held responsible for any additional interest, penalties, arrears, or damage to my credit profile caused by this delay. I fulfilled my side of the agreement. The dealership must now fulfil theirs.
1 reviews | Active since Aug 2026
I am extremely disappointed with the way my vehicle trade-in has been handled.
Vehicle Trade-In Still Not Settled – Completely Unacceptable I traded in my previous vehicle last month and provided the dealership with an official ABSA settlement letter. The vehicle was accepted, and I am already driving another vehicle financed through Volkswagen Financial Services. Yet my old vehicle has still not been settled with ABSA, and I am now receiving calls demanding payment for a vehicle that is no longer in my possession. This is unacceptable and extremely unprofessional. I have emailed the dealership repeatedly for answers and have not received a proper response. I demand that the outstanding ABSA settlement be paid immediately, that I receive written proof of settlement, and that I am not held responsible for any additional interest, penalties, arrears, or damage to my credit profile caused by this delay. I fulfilled my side of the agreement. The dealership must now fulfil theirs.
1 reviews | Active since Mar 2026
No word and honour
I had a very disappointing experience dealing with this group regarding a 2023 BMW M4. I contacted them immediately after the vehicle was listed on AutoTrader, while I was already at another dealership about to purchase a similar car. I spoke to a salesperson (Ranjith) and explained that although I was getting a better price elsewhere, I preferred their vehicle due to the colour. I asked if they could consider a discount of around R40,000 and made it clear I was ready to place a deposit immediately to secure the car. Instead of allowing me to secure the vehicle, I was told to wait until Monday so management could approve the deal. I specifically asked them not to sell the car, and I was reassured that it would be fine and that I would be assisted first. On Monday, I was suddenly told the car had “mechanical damage” and was sent to BMW for repairs. I accepted this and confirmed I was still interested. However, I was then told there were multiple other buyers and even higher offers being considered. This directly contradicts what I was told initially — that I was the first serious buyer. Had I been told there were other interested parties, I would have immediately paid a deposit and secured the vehicle. The situation only became more concerning when it was imp**** that the vehicle might go to someone offering more than the listed price, despite my prior agreement and willingness to proceed at the agreed figure. Overall, this experience felt extremely unprofessional and lacking in transparency. It raises serious concerns about how this group handles listings, customer commitments, and pricing integrity. I have bought cars within this group before, but this experience has significantly damaged my trust. I would strongly caution other buyers to secure vehicles immediately, as verbal commitments and assurances appear to carry little weight.
1 reviews | Active since Mar 2026
No word and honour
I had a very disappointing experience dealing with this group regarding a 2023 BMW M4. I contacted them immediately after the vehicle was listed on AutoTrader, while I was already at another dealership about to purchase a similar car. I spoke to a salesperson (Ranjith) and explained that although I was getting a better price elsewhere, I preferred their vehicle due to the colour. I asked if they could consider a discount of around R40,000 and made it clear I was ready to place a deposit immediately to secure the car. Instead of allowing me to secure the vehicle, I was told to wait until Monday so management could approve the deal. I specifically asked them not to sell the car, and I was reassured that it would be fine and that I would be assisted first. On Monday, I was suddenly told the car had “mechanical damage” and was sent to BMW for repairs. I accepted this and confirmed I was still interested. However, I was then told there were multiple other buyers and even higher offers being considered. This directly contradicts what I was told initially — that I was the first serious buyer. Had I been told there were other interested parties, I would have immediately paid a deposit and secured the vehicle. The situation only became more concerning when it was imp**** that the vehicle might go to someone offering more than the listed price, despite my prior agreement and willingness to proceed at the agreed figure. Overall, this experience felt extremely unprofessional and lacking in transparency. It raises serious concerns about how this group handles listings, customer commitments, and pricing integrity. I have bought cars within this group before, but this experience has significantly damaged my trust. I would strongly caution other buyers to secure vehicles immediately, as verbal commitments and assurances appear to carry little weight.
1 reviews | Active since Sept 2022
Poor service at VW Barons Durban the one in Bluff
Took my car for service in VW barons and no oil or coolant change yet it was a major service, I'm very disappointed with their service. Document number on invoice 57SISAAB8874 When I started the car it gave coolant alarm on the same day it was serviced I'm very disappointed.
1 reviews | Active since Sept 2022
Poor service at VW Barons Durban the one in Bluff
Took my car for service in VW barons and no oil or coolant change yet it was a major service, I'm very disappointed with their service. Document number on invoice 57SISAAB8874 When I started the car it gave coolant alarm on the same day it was serviced I'm very disappointed.