Vuyo's Funerals
Claimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
Vuyo's Funerals
Claimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
2.3|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJJ
Joelene J
1 reviews | Active since Nov 2021
1 Jun 2026, 13:33
Death certificate
I'm highly disappointed in the treatment and service from Vuyo specifically dealing with me of the workers Lungile from Eldodado Park. We explained to her that we are dealing with our very first funeral arrangement as a family. My family has been with Vuyos for years and no claim ever submitted. She did not properly explain the procedures and even filled in the documents wrong. We have been sent up and down with documents that are not even required at the grave site. It's been 48 hours and as still waiting for the death certificate and now we unfortunately in a space where we cannot even proceed with the arrangements. And this is someone who shows no remorse no apologies and no sympathy. We have over 10 family members on this policy and now that we have lost our father we as a family really don't think Vuyo funerals is the best service
Helpful (0)
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Joelene J
1 reviews | Active since Nov 2021
1 Jun 2026, 13:33
Death certificate
I'm highly disappointed in the treatment and service from Vuyo specifically dealing with me of the workers Lungile from Eldodado Park. We explained to her that we are dealing with our very first funeral arrangement as a family. My family has been with Vuyos for years and no claim ever submitted. She did not properly explain the procedures and even filled in the documents wrong. We have been sent up and down with documents that are not even required at the grave site. It's been 48 hours and as still waiting for the death certificate and now we unfortunately in a space where we cannot even proceed with the arrangements. And this is someone who shows no remorse no apologies and no sympathy. We have over 10 family members on this policy and now that we have lost our father we as a family really don't think Vuyo funerals is the best service
0
Replies (0)CS
Christabella S
1 reviews | Active since Mar 2023
22 Dec 2025, 22:30
Funeral service
Would like to thank the staff they were professional friendly too I was always updated with everything like when they were collecting and checked where delivery took place thank you and keep up the good work
Helpful (0)
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Christabella S
1 reviews | Active since Mar 2023
22 Dec 2025, 22:30
Funeral service
Would like to thank the staff they were professional friendly too I was always updated with everything like when they were collecting and checked where delivery took place thank you and keep up the good work
0
Replies (0)DM
Dimakatso M
1 reviews | Active since Apr 2015
29 Oct 2025, 13:56
Bad service
I needed a debit order to be deducted from my account and I was asked to confirm my banking details. I don't know my account number by heart and the lady I spoke to said I should have had my banking app open because I knew they would call me back. How was I supposed to know that? I don't work for Vuyo's and I don't know their procedures. I mean there is other security questions they could have asked me. Really appalling service.
Helpful (0)
|Replies (0)DM
Dimakatso M
1 reviews | Active since Apr 2015
29 Oct 2025, 13:56
Bad service
I needed a debit order to be deducted from my account and I was asked to confirm my banking details. I don't know my account number by heart and the lady I spoke to said I should have had my banking app open because I knew they would call me back. How was I supposed to know that? I don't work for Vuyo's and I don't know their procedures. I mean there is other security questions they could have asked me. Really appalling service.
0
Replies (0)