Well done Vumatel

My other Mweb review refers - we lost our internet, and after a disastrous and totally ineffective interaction with Mweb, I phoned Vumatel's help number. I got through their call centre to a human in seconds, we had about a 30 second conversation while I gave her all the details she needed, she gave me a reference number over the phone, and 2 hours later I got an email saying it was fixed, which it was.