GF
Gerhard F
1 reviews | Active since Jan 2013
14 Sept 2026, 18:12
Worst Support and Service Vuse/Wecheer
I haven’t received my rewards, and customer support in the app has not been helpful or responsive. I’ve tried contacting them but still have no clear answer or response. Staff claims that they are not aware of any changes due to Vuse not providing training. This is not the first encounter.
Rather use other Vaping products. What a disappointment.
Helpful (0)
Replies (2)0
Replies (2)
Vuse's replyOfficial
15 Sept 2026, 13:03Hello Gerhard F, thank you for reaching out to us and bringing the matter to our attention. We do apologize for the inconvenience our product has caused you. Please send us an email to *** with your details, and we will gladly assist you.
Vuse's reply15 Sept 2026, 13:03
Official
Hello Gerhard F, thank you for reaching out to us and bringing the matter to our attention. We do apologize for the inconvenience our product has caused you. Please send us an email to *** with your details, and we will gladly assist you.
Vuse's replyOfficial
16 Sept 2026, 09:12Good day Gerhard,Thank you for your query. We will submit your request to our WeCheer Team on your behalf and will provide you with feedback via email as soon as we receive an update.
Vuse's reply16 Sept 2026, 09:12
Official
Good day Gerhard,Thank you for your query. We will submit your request to our WeCheer Team on your behalf and will provide you with feedback via email as soon as we receive an update.