TB
Theresa B

1 reviews | Active since Apr 2015

16 Dec 2024, 08:20

Vuse/BAT - leaky, faulty, ****my - totally unacceptable - goodbye

BAT FAIL. I wish it was possible to give BAT/Vuse a minus star rating. One would imagine they would get the bare minimum right - a product that actually works. The new pods are beyond dreadful. (I have a theory that they were redesigned to contain LESS FLUID. I'd go as far as saying this is a ****) I had to return the last two packs I bought as they were leaking. There is DEFINITELY WAY LESS liquid in the new pods. And the vape now makes a weird bubbling noise. I'm done with BAT/Vuse. I am now using a different brand, with a refillable pod - much more cost efficient, much better fluid - an all round superior experience. PS - very weird that their system won't upload my JPEG image of their faulty product. I have tried 3 times to do this. The error message says "We could not upload one of your files, please try again later or contact support" Really, guys? C'mon. They can't even get that right. Buh Bye.

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Replies (1)
Vuse
Vuse's reply17 Dec 2024, 08:48
Official
 Hi Theresa, thank you for taking the time to reach out to us, we are aware that one of our Agents has already been in contact with you regarding your query you logged with our Vuse Care team!