TM
Thandile M

1 reviews | Active since Jun 2024

28 Sept 2024, 23:45

Vuse Waterfront Cape Town

Hi. I’d like to express my dissatisfaction with your staff at Vuse waterfront. The level of customer service given to people of colour as compared to white people is appalling. I find this very disturbing. You will stand there waiting to be assisted then someone with a different skin colour will be assisted first, advised of the promotions running and even given a bag but not us. It’s really disappointing

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Replies (1)
Vuse
Vuse's reply30 Sept 2024, 08:50
Official
Good day, Thandile.

Thank you for taking the time to write to us at Vuse SA and alerting us about your concern.
We are attending to your complaint and will call you shortly.
Kind regards,
Consumer Care