SB
Sunel B
1 reviews | Active since Jun 2011
09 Jul 2025, 00:12
Unhelpfull customer care at Vuse
Ok Grocer Danabaai has the most unfriendly rude manager I ever experienced this weekend. I bought an expired product that he would not exchange for me as I had the slip and the women behind the counter allso remembered me. He said that product does not have an expired date and only an manufactering date. I confirmed with the supplier and they confirmed that the product expired and will send their reps to remove it. But neithet one of them want to exchange or refund me. Vuse customer service just said the stores sells the expired pids it is their problem, but in the same email they will send their reps to remove.
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Replies (1)Vuse's replyOfficial
09 Jul 2025, 08:29Good Day Sunel
Thank you for taking the time to write to us at Vuse SA and alerting us about your concern.
We are attending to your complaint and will email you shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at Vuse SA and alerting us about your concern.
We are attending to your complaint and will email you shortly.
Kind regards,
Consumer Care
Vuse's reply09 Jul 2025, 08:29
Official
Good Day Sunel
Thank you for taking the time to write to us at Vuse SA and alerting us about your concern.
We are attending to your complaint and will email you shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at Vuse SA and alerting us about your concern.
We are attending to your complaint and will email you shortly.
Kind regards,
Consumer Care
