ECZ
Emma Cenina-Van Zijl

1 reviews | Active since Jul 2019

05 Jun 2025, 19:33

Poor customer service.

Poor customer service at Pavillion kiosk.

The lady is on video call while helping a customer. Very lazy to answer the lady’s query. Answer very minimal. Rude and screams at the top of her lungs that she is not obligated to sell to me.

Very disappointing. No care. The lady shouldnt be behind the counter and on sales.

0
Replies (1)
Vuse
Vuse's reply06 Jun 2025, 08:19
Official
 Good Day Emma

Thank you for taking the time to write to us at Vuse SA and alerting us about your concern. 

We are attending to your complaint and will call you shortly. 

Kind regards, 

Consumer Care