AC
Anne-Marie Campbell
1 reviews | Active since Nov 2013
18 Jul 2024, 18:50
Bad customer service
I ordered the new Vuse pro smart and received vuse 2. I have logged 2 calls with them with no reply. The chat box no one is ever online. Call nrs: CASE-***6 and CASE-***8.
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Replies (3)
Vuse's replyOfficial
25 Sept 2024, 11:22Hi Anne-marie, thank you for taking the time to reach out to us, we are aware that one of our Agents has already been in contact with you regarding your query you logged with our Vuse Care team! and we are happy we were able to resolve your query, If you any further assistance, please feel free to contact our Vuse Care team.
Vuse's reply25 Sept 2024, 11:22
Official
Hi Anne-marie, thank you for taking the time to reach out to us, we are aware that one of our Agents has already been in contact with you regarding your query you logged with our Vuse Care team! and we are happy we were able to resolve your query, If you any further assistance, please feel free to contact our Vuse Care team.
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Anne-Marie Campbell's updateReviewer Update
25 Sept 2024, 13:38Thank you for contacting me today and the apologies
AC
Anne-Marie Campbell's update25 Sept 2024, 13:38
Reviewer Update
Thank you for contacting me today and the apologies
Vuse's replyOfficial
26 Sept 2024, 09:57Hi Anne-Marie, thank you for taking the time to reach out to us, we are aware that one of our Agents has already been in contact with you regarding the query you logged with our Vuse Care team! and we are happy we were able to resolve your query, If you any further assistance, please feel free to contact our Vuse Care team
Vuse's reply26 Sept 2024, 09:57
Official
Hi Anne-Marie, thank you for taking the time to reach out to us, we are aware that one of our Agents has already been in contact with you regarding the query you logged with our Vuse Care team! and we are happy we were able to resolve your query, If you any further assistance, please feel free to contact our Vuse Care team