Absolutely pathetic customer service

Wish I could give a zero star rating, went to your Clearwater branch today with my 2nd device that broke. Got there device was tested and confirmed it’s faulty but the unhelpful and arrogant staff after wasting 30mins of my time then tell me I need a receipt.

Who keeps a receipt ??! They had an immaculate device with original packaging and still refused to return my device even after confirming it’s a faulty device ????

Then due to the damaged device I had a burnt tasing pod which he confirmed after tasting and then closed his card machine and then told me he can’t do the return unless I pay cash even though I was there before closing time?????

Absolutely pathetic customer service and people who represent the company have no customer service or customer even care to assist clients.

Not all clients give there cell numbers to avoid spam messages and numbers becoming public it’s our right.

I would never recommend nor support this brand again.