Vuma and webafrica are a ****

This ***** of a service provider debited my account on the 14th of June 2023 and has suspended my connection today (03 July 2023). When I contacted support and spoke to a Tebogo N he said that payment was for June even though I when I signed up they said it's a 28 day cycle. I want to move to another network honestly and apparently I need to pay R990 to cancel wow