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Dewald L

1 reviews | Active since Jun 2023

01 Mar 2025, 15:04

Vuma and Vodacom poor service.

Between Vodacom and Vuma they cancelled my fibre line this morning, I got a mail saying they received payment but yet my line was cancelled. Called Vodacom about 3 times Vuma twice and had to re apply for a line and now have to wait for activation again and they say it can take up to 24hrs yet payment was done and they can see it. This is not on their service is pathetic to say the least and can't move to another fibre provider as there isn't one in our area. That is not to talk about constant line issues when it is working the line drops or slows down so much you can't do anything. And I understand from other people they have the same issues in other areas with different ISPs so Vuma seems to be the problem.

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