No internet connection

I've been struggling with this blare company just to get connected as I made payment but their excuse is payment don't reflect which is a blatant lie and it's such a moviese slap. I've been send from pillar to post, one consultant to the next having to explain yourself over and over since the 17/06/2021?????. Each consultant is singing the same song the matter has been escalated and it's just a matter as per them a payment link up. I have done everything they have asked , go to bank get statement, send proof of payment more then several times and still to date no internet connection total bullsh..... it's so ridiculous that their flippen technical department cant help. It don't take 10 days for any funds to settle into the account, on my bank history payment went off on the 17/06 due to public holiday reflect sms on my account the 18/06 and settled in their account on 21st already but they claim no funds received and I have my proof . This is becoming more and more ridiculous and a waste of my time and money