Kaak service

Your service is kaak, firstly why do you bring infrastructure yet you fail to provide good customer service. My network is always offline when I contact supersonic they say I must call when I’m next to my fibre box like really. I’m always at work now I must be absent, use my airtime then that’s when I can get assistance. Supersonic call centre agents are very rude and clueless, why don’t you remove your infrastructure so that we can get a provider that is more professional and take people serious.