HYPA and Vumatel system error for debit card payments lines are closed

Good Afternoon Vumatel owners and bosses,

Hope everyone is doing well.

Can you please assist me with getting a case of system error for debit card payments resolved for your partner which is HYPA service provider. Today I couldn't get any work done due to this issue I have contacted HYPA and they are saying they waiting for Vumatel team to give them feedback on the issue since HYPA is working with you guys can the Ceo, Cfo, cto, founders and Chief Program Officer of Vumatel please assist cause I've been running around like a headless chicken going from pillar to post trying to get help on the case I even called vumatel office but the agent just put my call on hold when I ask to speak to the manager if this is how the staff you have work or treat clients then I don't know what must happen really. So can Niel Schoeman, Kobus Viljoen, Greg Lock, Johan Pretorius and Johann Weideman please can we get help as soon as possible regarding HYPA service provider cause this service provider is treating the clients like garbage when ever the is an issue they say it is vumatel issue and must give feedback I am not happy with the service and treatment I'm getting surely you guys can do way better than this 😏😏