Horrible Service

I logged a call over a week ago with my ISP Webafrica and I was advised that the problem is with my infrastructure provider Vuma Reach, a call was logged on my behalf by my ISP, Ref: ISP-482131 for disputed activation. When making follow-up i was advised that the call was closed without being resolved and an activation dispute was lodged and everytime we make follow-up we are given an ETA of 48 hours and to date we have not heard from Vuma Reach or its Technician. We should not have allowed a community to install those ugly fibre poles you installed in our community. Vuma is not even contactable via telephone. Sies maan!!!