Horrible customer service all year round.

I've been disappointed and **** I've and over again by Webafrica and Vuma to he point where they stopped replying to my emails and their WhatsApp agents gaslights me by aging their prices increased yet nobody's received notification of price increase for any speeds. Here's no sense of urgency and the WhatsApp agents lack empathy and customer excellence, they speak as though you're their enemy when all we are doing is querying when we are being billed incorrectly or even requesting a callback is never done at all. It's always a run around with no resolution ever. Wow.