Horrible and lack of service from Vuma

VumaReach offers bad customer service. No communication, *********** of following a simple fibre installation request.

I placed a fibre order on 26 October 2020. Only received an installation appointment on 9 December 2020.

On 9 December 2020, the technician arrived at my premises and could not proceed with the installation as Vuma provided an incorrect address and because there was no available port to do the actual installation.

To date I have not received a follow up call from Vuma to let me know that the incorrect address and port issue has been addressed and to re-schedule a new installation date.

Im forced to work from home and currently I cannot work from home because I have no internet/ fibre installed as I requested.

Pathetic service from VumaReach and it feels as if Vuma is not interested in my business at all.