Debit order nightmare

I had a failed debit order on the 1st of December. I then requested the debit order be processed again, I even loaded a second account on client zone in case my initial banking details was causing the problem. I made sure there are funds in both accounts . I updated the banking details on payfast and it was updated successfully. I am without services now for almost three days, if my account is not debited before COB today I am terminating this service with immediate effect. The intital problem was my fault but i have now tried to remedy this for three days...pathetic service even the phone lines are terrible on the ***