Clear my line! Process my order Now

No accountability for not having my fiber line activated. We are being chased from pillar to post. All we hear when we call is we will escalate… We have been trying to find the technician who works in our area! And nobody can give us the information. We have been without WiFi for 18 days. And this job is very simple! Clear the line from the previous ISP and process my new order!! 18 days and nothing is being done!!!