I have found a company even more useless than Telkom

After endless problems with Telkom, I finally decided to make the change over of VOIP over fibre through Vox.

Very quickly it transpired that my calls cut out after 5 minutes.

I called their call centre, who was always accessible and professional.

Over the next 3 months, I spent hours on call to the call centre. Multiple technical attempts were absolutely futile. Often, after settings were changed, something else would break, like my mailbox. More hours online. They changed the base sets. A technician came out twice. They closed the fault repeatedly, but it has never been fixed.

Unfortunately, despite all their "help" I still have the problem.

Further, the trying to find a solution is driven by me. I spend hours online. No one from Vox has said that this is a complicated problem, that they would take ownership to sort it out.

I am at wits end.