SM
Sandile M
1 reviews | Active since May 2021
02 May 2025, 10:56
Zero Star Rating: Service is below par: Pay me back my money!!
Is it possible to give a company a zero rating because Vox service is **********!!
Vox stopped my internet connection prematurely and they don't want to restore it. This took place on 14/04/2025. They then deducted funds for the month of May!!
This is daylight *******. I'm still waiting for someone to revert to me. It's been more than 48 hours.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 May 2025, 11:20 Good day, Sandile M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply02 May 2025, 11:20
Official
Good day, Sandile M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 May 2025, 10:05 Good day, Sandile M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply07 May 2025, 10:05
Official
Good day, Sandile M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox