Zero customer service.

I must be honest. Your people are VERY well trained when it comes to transferring phone calls and debiting the bank account. WELL DONE. You deserve a five star rating in that department. After a week of trying to get my VOIP phone reconnected and almost 2 hours of phone calls from my prepaid cell phone, the VOIP service is still not working. I changed to VOX as my previous provider gave bad customer service, but not as bad as the service that you are giving me. You came highly recommended but I see that this was a lie.