1 reviews | Active since Feb 2022
You will never hear from their support team.
You will never get a response from their customer care. All you will get is an email saying your ticket has been logged after which it will just disappear into the ether.
I wanted to sign up with them. After accepting the quote I get another quote in my inbox for exactly the same service but now the quote number is different. I tried numerous times to reach out to them to find out what is happening because I do not want to get a double bill. However I am just met with silence.
If someone reads this and actually has the will power to find out why I have 2 quotes on my name and to please fix it that would be great. You can use the ticket number VOX***5
p.s. Sending a generic response to hellopeter is not helping your customers it is just a poor attempt at saving face
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router sent for delivery
Only one order has been processed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router sent for delivery
Only one order has been processed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox