Since the beginning of Feb I’ve had connectivity interruptions. I get calls from tech etc (always someone different) spinning some nonsense about the issue sitting with Telkom, I have contacted Telkom and they have tested my line - it is 100% Reality is Vox has over extended themselves and now cannot provide to their customers. I finally got a call from a customer service manager - promising to get to the bottom of the matter & look at reimbursing - needless to say, after the one phone call, she didn’t bother getting back to me when she said she would... and now communicates the same nonsense via email. Problem not resolved and passing the buck continues. To top it off I haven’t been reimbursed for all the downtime and was told I probably won’t either... on Monday I’m lodging a complaint with consumer protection... Please recommend fibre providers in the meantime, thank you.
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