RT
Ryan T

1 reviews | Active since Aug 2021

27 Jan 2022, 01:11

YOU MUST NEVER

I've requested No:VOX***7 Order be cancelled. As it will not be needed. I've placed an order fiber line with VOX

But yet I've received an invoice and delivery was made without my consent. Seems as if the company only wants yo make money but not deliver customer service.

The package was dropped off and given to my blind sister not aware of what the contents is and from who.

I'm totally disgusted with the customer service levels and your delivery service handing a package to a my blind sister.

I wish to have the package collected ASAP.

I've referred many of my colleagues as we work from home about the deals your company offers. I've took the extra step and advised my employer who employees more than 2500 staff.

I'll most definitely taking the to social media and inform the people in SA. Hope your employer Neel Fourie has some time to read this mail and Jacques du Toit knows about the service he's company renders.

Vox is only out to make money! making money from the less fortunate

Ryan Stanton Thomas

0
Replies (1)
Vox Telecom
Vox Telecom's reply27 Jan 2022, 08:48
Official
 Good day  Ryan T  Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 
Vox 

Best regards,