AS
Armand S

1 reviews | Active since Nov 2021

06 Apr 2023, 14:53

Yet another complaint...

My complaint is no different to the thousands of complaints below. Within a single week of dealing with this organisation, it was clear that doing business with them would be the worst decision of my life. Multiple calls, constant redirects, no response to emails, nobody can give me an answer and ultimately, no internet...

I moved to Axxess and within half a day and a single 5-minute call, I was able to achieve more than I could with Vox in a week with HOURS spent on the line.

Do yourself a favour and choose a different ISP.

0
Replies (2)
Vox Telecom
Vox Telecom's reply06 Apr 2023, 15:24
Official
Good day,  Armand S 

Thank you for your review. 

  Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
  
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply12 Apr 2023, 11:56
Official
Good day, Nicole N 
 
Thank you for your patience whilst this matter was being investigated. 
 We have received the request to cancel the order and the cancellation request has been actioned accordingly. 

Regards
Vox