DC
Danie C
1 reviews | Active since Feb 2022
18 Nov 2023, 09:55
Yes
Once again my internet speed is terrible (1 to 5 mbps when i should be getting around 100mbps what I pay for). Made calls, send mail, chatted on WhatsApp and all said to reboot and after that still the same. I work from home and have solar so no power problems but cant even work as speed very poor and after service even worse.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
18 Nov 2023, 10:42Good day, Danie C
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply18 Nov 2023, 10:42
Official
Good day, Danie C
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
21 Nov 2023, 09:10Good day,Danie C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply21 Nov 2023, 09:10
Official
Good day,Danie C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox