JM
James M

1 reviews | Active since Nov 2013

29 Jun 2015, 11:39

Yahclick *******

Be very careful what you sign for with Vox Telecom. I signed for three systems at my outlying offices. Two of them the upload and download speed was dreadful and the Fair Access Policy a disaster. I eventually cancelled the two contracts and my account was debited with R25,000 cancellation fee. I made many contacts with their accounts office for clarity on the cancellation fee I only got an answer after the debit order ran and that was because I phoned them. In my opinion Vox Telecom make their money from selling expensive hardware which you have to pay for in full if you cancel and can never use anywhere else. I have two systems they made me pay R18,000 for. Anybody want some hitech satelite gear?

0
Replies (1)
Vox Telecom
Vox Telecom's reply29 Jun 2015, 14:35
Official
Hello VAM Management,

\Thank you for forwarding us your enquiry. Your allegations is seen in a serious light and will be investigated accordingly. We will provide feedback as soon as the investigation has been completed.\""

Best regards,