YA
Yusuf A
1 reviews | Active since Mar 2025
03 Mar 2025, 09:39
Wrongful debit
I woke up to a R1999 debit from vox for a router they collected about 4months ago, How does this make any sense? Please I’d like a refund as soon as possible
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
03 Mar 2025, 10:06Good day, Yusuf A
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply03 Mar 2025, 10:06
Official
Good day, Yusuf A
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Mar 2025, 14:29Good day, Yusuf A
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been approved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been approved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Mar 2025, 14:29
Official
Good day, Yusuf A
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been approved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
Kindly note that the refund has been approved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
YA
Yusuf A's updateReviewer Update
07 Mar 2025, 17:54It’s interesting and beautiful,the swiftness of the response. I’ve been refunded 😍🙌🏾🙌🏾
You guys did really great but it can be avoided 😬👍🏽
You guys did really great but it can be avoided 😬👍🏽
YA
Yusuf A's update07 Mar 2025, 17:54
Reviewer Update
It’s interesting and beautiful,the swiftness of the response. I’ve been refunded 😍🙌🏾🙌🏾
You guys did really great but it can be avoided 😬👍🏽
You guys did really great but it can be avoided 😬👍🏽
Vox Telecom's replyOfficial
07 Mar 2025, 18:24Thank you, Yusuf.
Happy to have helped.
Happy to have helped.
Vox Telecom's reply07 Mar 2025, 18:24
Official
Thank you, Yusuf.
Happy to have helped.
Happy to have helped.