Wrong done by Telekom Canal walk (shop 76)

Telekom Canal walk shop 76 opposite MTN. We opened a contract for our son in I think August 2020, first we were assisted by a *********** sales guy, who gave us information that was not close to our agreement on the day, we went back, he then tried to cover his error, we managed to get the Floor Manager Grant van Niekerk to assist us and then helped with the correction of the mistake whereby they assisted us and we agreed upon that. Furthermore now end of December it turns out that that agreement also not as discussion initially and we have email trails to proof it. Now this person Grant van Niekerk and his manager Wayne Reneke is trying to bring charges to us after an agreement was put in place not to charge us for 6 months and thereafter we can decide to keep on with the agreement. It seems now that Telekom Canal walk shop 76 opposite MTN has made another *****oo and want to derail us from an agreement put in place by Grant van Niekerk. Should you plan on going to that particular store, think twice as I am in contact with the Consumer Protection Act office to take this matter further. It is time that us as consumers take action ont he perpetrators like Telekom who does not explain or give the information through as discussed in the stores, once you have left and only to find after the fact that that's not what they meant. The service providers don't do proper business they just get the info out and not make certain that consumer is covered. Be careful going into an agreement with this particular store, make sure you have the correct info and that it's confirmed on paper.