WORST TELECOMMUNICATIONS COMPANY BASED IN SOUTH AFRICA

The worst telecommunications company in South Africa and I would absolutely recommend them to NO ONE. I paid my account in full with Vox after cancelation, then got sent an email for a suggested date to pick up their router. I responded stating that I would not be home this day as I was attending a wedding on said date. I received NO RESPONSE or further instructions from them until earlier THIS YEAR in which I received an email stating that a an attempt was made to recover the equipment on the same date, 30 Aug 2024, and no further vans will be dispatched and that is it now my responsibility to get the equipment to them. Fast forward, I get an email saying my information will now be handed over to the credit bureau as I refuse to make the recovery of the equipment my responsibility due to lack of communication. I am in the process of lodging a formal complaint against them with ICASA as I will not go down without a fight and will not pay a single cent to Vox!