1 reviews | Active since Jan 2024
Worst Telecom Company in SA!! So fed-up
The worst telecom company ever. I have created this account to rate this appalling and rediculous company. I received an email saying I must pay a cancelation fee when I never requested cancellation. Last year I was told to confirm my banking details to which i did and received a confirmation email. A few days later I was told I owe them. I sent an email asking how that is possible as they are suppose to deduct a debit order like they had been doing in the past 10 months. I never received any reply. Today I got an invoice stating I owe more than R2000. I have been trying to reach out via telephone and sending email from last year December with no success and they never call you back when you lodge a case.
Shame on you for total disregard for your customers. Outrageous!!!!!!!!!!
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
