WORST SERVOCE PROVIDER IN THE COUNTRY

Since 05 Jan 22, I have been battling to get my service canceled and Vox to collect their modem. On 15 Jan 22 they deducted the installment for a service that was canceled. I have the email to that effect. After numerous phone calls, emails, and conversations with the call center I was informed that the collection will be done on 25 Jan 22 by CME. I got an SMS confirmation to that effect. No collection was done and after another Hello Peter complaint, I was informed that CME could not get hold of me to collect, which is a lie as I am working from home. On Friday I was phoned by Vox Call Centre and informed SME tried to phone me again to collect. I was promised by the lady concerned that she would sort it out and come back to me before the end of the day to give me feedback. NOTHING HAPPENED, NO PHONE CALL.... Today, 31 Jan 22 at app 1055 I got a call from AMARAX confirming that they received an email THIS MORNING to collect the router. At app 14:10 today I got a call from CME Bfn they must also come and collect the modem and lo and behold they ALSO ONLY RECEIVED THE EMAIL TO COLLECT THIS MORNING. Really this is not the way of doing business and TREATING A CUSTOMER. IT LEAVE A VERY BAD TASTE IN THE MOUTH.