LM
Luyanda M
1 reviews | Active since Aug 2024
21 Aug 2024, 16:12
worst services from vox
The worst ever. Vox billed my company for services that were not provided, when we called ,they refused to credit us for that . had to request for cancellation which took ages and they wanted the cancellation fee all at once, they did not allow for a payment arrangement. i regret ever using their services.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Aug 2024, 16:34Good day Luyanda,
Thank you for your review.
Kindly advise what your Vox account number is in order for us to assist?
Kind regards,
Vox
Thank you for your review.
Kindly advise what your Vox account number is in order for us to assist?
Kind regards,
Vox
Vox Telecom's reply21 Aug 2024, 16:34
Official
Good day Luyanda,
Thank you for your review.
Kindly advise what your Vox account number is in order for us to assist?
Kind regards,
Vox
Thank you for your review.
Kindly advise what your Vox account number is in order for us to assist?
Kind regards,
Vox
Vox Telecom's replyOfficial
23 Aug 2024, 07:50Good day Luyanda,
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Manager has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The account manager will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Manager has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The account manager will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply23 Aug 2024, 07:50
Official
Good day Luyanda,
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Manager has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The account manager will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Manager has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The account manager will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox