TS
Thulisa S
1 reviews | Active since May 2024
06 May 2024, 11:16
Worst service Vox Telecom
I app**** for Fibre on the 05 April 2024, today the date is the 6th of May 2024. Made a payment and everything but i still have not received installation to my address. This is the worst service ever and i will never ever recommend it to anyone to use. I told them to cancel and refund me
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
06 May 2024, 12:39Good day, Thulisa S
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply06 May 2024, 12:39
Official
Good day, Thulisa S
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
08 May 2024, 10:22Good day, Thulisa S
Thank you for your patience whilst this complaint was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Our accounts team has reach out to you per email to assist with the refund request.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Our accounts team has reach out to you per email to assist with the refund request.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply08 May 2024, 10:22
Official
Good day, Thulisa S
Thank you for your patience whilst this complaint was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Our accounts team has reach out to you per email to assist with the refund request.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this complaint was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Our accounts team has reach out to you per email to assist with the refund request.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox