Worst service & rude staff cut me off over their own debit order failure

My internet was switched off because Vox generated an invoice on 27th April too late for my agreed debit order date of 28th. They never attempted to use my signed debit order mandate, never called me (I get 1000+ emails daily), and just cut me off over a R300 domain renewal.

When I called after being passed between 5 consultants, Charlie or something was rude, unempathetic, and told me "we won't spend money chasing a R300 bill" yet I spent my whole afternoon and phone credit chasing them. She blamed me for not reading emails instead of using the phone number I gave them for exactly this reason, won't say why they didnt debit me after false saying debit was returned due to insufficient funds.

I offered to pay 22nd May refused. No call, no empathy, just arrogance. Even their social media team

Oh, and their network has been pathetic since day one. I can barely watch tv without throttling Same speed as previous ISP with no issues.

Avoid Vox at all costs. I wish this wasn't the first month of this contract, I regret switching to them.