UZ
Unathi Z

1 reviews | Active since Mar 2021

25 Jun 2022, 09:18

worst service providers

Worst customer service providers. I've been waiting for a week now for assistance with fiber. They told me that turn around time is 24 to 48 hours. It's been a week now. Vox and Vodacom are the worst service providers

0
Replies (2)
Vox Telecom
Vox Telecom's reply25 Jun 2022, 11:02
Official
Good day,  Unathi Z 

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply28 Jun 2022, 11:14
Official
Good day, Mahaze H

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox