Worst Service Provider

I wish there was an option for Zero stars. I logged a call in the first week of August 2023 stating that I intended to cancel my contract as we were receieving intermittent connectivity. I received a call that the tech team would assist, a guy by the name of Tebogo called me, in the hopes of earning his incentive I guess as he pushed me to rate his service, pretending that the issue was resolved. I have been sending follow ups and logging tickets, explaining that I cannot afford to pay for Wi-Fi I am not receiving. 4 escalations later today I received my Bill. Not even one single person has responded to me but they are happy to Bill me for a non-existence service. I work from home, to earn a salary to pay for a service I am not receive Absolute gutter. I want to terminate my contract.