Worst service provider ever!!

I signed up for vox satellite. The worst experience of my life. It was supposed to be a 20Mb download and 2 upload with a voip phone. The said it would be better that our previous service provider. It totally it not. I can not even get 1Mb upload. It measures between 0.18Mb to 0.3Mb. I can't do my work at all. Trying to get some support is even worse. When you call the support line, nobody picks up. You have to call for days and srnd emails before somebody bothers to help. Trying to get a technician on site does definitely happen eady. After the done a lot of tests at last, the technician concluded that it was the wrong product for us. Their answer:" Sorry, you signed a 24 month contract." In the meantime I am not able to operate my office as I should. It is totally impossible. Before I can use my cloud based programs I am kicked out of the program because it "timed out". Beware of vox!!!! Stay away from them. They are te worst!!!