MM
Mbali M
1 reviews | Active since Jul 2014
04 Jun 2026, 18:56
Worst service provider ever. ******
The worst service provider ever, the ******, you will never get out of their contract. Its been a year and I have been paying i don't know for what anymore.
I have emails from them confirming that my account has been settled and then they will give your name to the lawyers who will keep on billing you and threaten to blacklist, when you ask them what exactly are you owing them they can't answer.
Right now I am frustrated because the bill is going up but no one is telling me for what. DO YOURSELF A FAVOR AND NEVER TAKE A CONTRACT WITH VOX.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 Jun 2026, 19:12Good day, Mbali.
Thank you for reaching out to us.
We have escalated your query to our debtors team for further investigation into the account.
Your collections manager will contact you to assist further.
Regards
Thank you for reaching out to us.
We have escalated your query to our debtors team for further investigation into the account.
Your collections manager will contact you to assist further.
Regards
Vox Telecom's reply04 Jun 2026, 19:12
Official
Good day, Mbali.
Thank you for reaching out to us.
We have escalated your query to our debtors team for further investigation into the account.
Your collections manager will contact you to assist further.
Regards
Thank you for reaching out to us.
We have escalated your query to our debtors team for further investigation into the account.
Your collections manager will contact you to assist further.
Regards
Vox Telecom's replyOfficial
10 Jun 2026, 10:38Good day, Mbali.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply10 Jun 2026, 10:38
Official
Good day, Mbali.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox